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Overall rating: 3.7613637 / 5 from 88 reviews.
The Hefty+ Phone Holder is praised for its durable and secure hold, functional design, and excellent customer service. However, some customers reported issues with the locking mechanism under significant pressure.
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"except that the cam lock hole broke recently. I’ve submitted a claim for a replacement, so I’ll see how they stand behind their products. I hope 🤞 they replace it because I’ve grown very accustomed to using it for my long bike rides. It’s a great design and functional for cycling."
"takes a little time to install, but holds my phone perfectly"
"The Hefty+ Phone Holder is an outstanding piece of equipment. Works great with iPhone 16 Pro Max. I highly recommend it!"
"Bought this a few months back and liked it for the first few rides. But today I hit a bump on the paved trail and the holder cracked. Phone went flying but was OK. Meanwhile the locking mechanism is shot thanks to the break in the plastic. Too fragile to be fit for purpose and at $43. 99 certainly not good value."
"The bolt doesn't fit the threads because the threads aren't all the same size, the pictures on the instructions are backwards from how the product is shaped, and there is no hole to connect the product using the stem mount. 3 ways to attach to the bike, and none of them can actually be utilized. Honestly surprised any reputable bike store has this product. Very disappointed."
"Purchased the Hefty + deluxe phone holder today. Fits new iPhone 17 pro max with a case on it perfectly. Just needed to swap out the bumpers to the smaller ones(extra bumpers came with it)."
"This phone holder is very strong and capable of different types of manufacture brands to hold worth purchasing and use for your bicycle."
"This product works as intended and was easy to install. Plan to buy more for the kids."
"My wife purchased a Hefty+ Deluxe Phone Holder for me for my birthday. It seemed like a convenient way to keep my phone handy while cycling around the paved trails in our neighborhood. When I hit my first bump, the phone went flying, but fortunately landed in my lap. The springs on the phone holder were clearly insufficient to hold the phone, so I used a couple of free, strong rubber bands that came with produce to keep my phone secure in my $40+ Hefty+ Deluxe Phone Holder. This worked well until the third time I went biking and hit a bump, when the plastic mount of the phone holder broke off, and both phone and phone holder went flying. Thanks to the free rubber bands, the phone did stay with the phone holder, though it was now separated from my bike. I now keep my phone in my pocket."
"I purchased this from a local bike shop. I was looking for something that would securely hold my phone in place as I rode that didn’t need a custom case or adhesive attachment to my phone. The rubber corners hold the device securely in place. The only thing that could improve it in my opinion is the ability to pivot the phone into landscape mode. Other than that, a great buy."
