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We put a lot of effort into the design, engineering and materials that go into every product so they will look great, work well and last. If something goes wrong, we will do our best to help solve the problem.3.8 star rating
3.8 star rating 75 Reviews, 41 Q&AsYour question will appear on the site once someone answers it.
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Of the locking mechanism..l However, I was still able to ...Read MoreRead more about When I bought the phone holder I
use the phone holder. The second major problem, And this was the one of most concerned, was the rubber strap that attaches the holder to the handlebars ripped,
And became separated. Now the phone holder was just flapping around.
Making it virtually unusable. It is my understanding that there is a Limited lifetime warranty.Whatever that means, be that it as it may. I am reaching out to the company and seeing how they respond, and if they stand behind that product. Be sure to check your social media feeds as I will be Posting a reporting as to the outcome of how I am Treated by this company.
I am hoping that they stand behind their product as I believe it is a very well made product.However, it does need to be redesigned.In some ways to strengthen these defective areas hopefully they will address this problem going forward and at least replace the broken ports for customers until they do. Read LessRead less about When I bought the phone holder I
Great product
We're sorry to hear that you had a negative experience with this product and we'd really like to better understand the issues you are having, especially with the directions. Our Hefty+ is a customer favorite and has provided riders with years of longevity. Please share any information by submitting a customer service ticket at support.designbydelta.com/hc/en-us/requests/new so that we can better assist you and make this right.