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Overall rating: 4.099099 / 5 from 111 reviews.
The Smartphone Holder is praised for its secure mounting system and weatherproof design, though some customers find the installation instructions inadequate.
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"Bought 2 of these for different bikes. 1 broke quickly at the mechanizing to tighten the phone down. Bike shop replaced under warranty. The same happened on the replacement before the cell phone holder broke off completely. Now, on the second bike, the holder sheared off completely. Poor design and materials. Find something else."
"My lock mechanism broke. Delta said no part replacements, buy a whole new one. So much for the environment Use zip ties to secure the phone when this happens"
"I have bought 5 of these in my trip across America and 4 have broken. 3 in the same way, the lock breaking off. And the other, the neck broke clean off. This product is WAY too flimsy to be on a bike and the locking mechanism can't endure simple force in the direction its meant to lock in."
"I bought mine from a local bike shop and modified the stem mount to accept the center bolt that keeps my steering wheel on. Crazy Carts are an electric “drift cart” made by Razor (yes, the scooter company) and are known to take a lot of abuse. I needed something that would hold up to the kind of vibration we see, as well as staying secure in the event of a crash. The mount has already survived a rollover crash at around 13-15mph with minor scratches and kept my phone safe by keeping it securely in place."
"This is the best phone holder I have owned. works perfectly"
"Excellent product."
"Second time I used it, strap broke. My phone is a Samsung Flip phone with case it is 6. 625 high by 3" wide. I do not recommend this item if your phone is any near close to this size."
"Had some problems assembling it as the instructions are not clear. Eventually figured out that for assembly in the middle of the handlebar there is another screw. Some of the reviews are a bit disturbing but I hope it will hold well."
"We purchased this a month ago from a local bike store in Toronto, Ontario. The top of the phone holder snapped right off while riding (metal part). Is this a known issue with these holders? Almost lost the phone because of this. Simple ride on a paved pathway!!!"
"Instructions (if you can call them that) are terrible--incomplete, inadequate, and not even representative of the product (the backside in the photos doesn't match the configuration of the device). I finally figured out how to install this, thanks to a YouTube video. Product, once installed, appears to be adequate, but I was so frustrated by trying to install it that I've put off trying it. I just hope the product itself is better than the instructions."
