Awesome design, broke before I got to ride
"The elastic/rubber snapped while i was putting my phone in for the first time, got a cheap clamp style mount to get me by."
Overall rating: 3.6956522 / 5 from 69 reviews.
AI Generated Review Summary
The X-Mount Pro Bike Phone Holder is praised for its sturdy mount and stable holder, making it suitable for various phone models and riding conditions.
Summary topics
- Mount Sturdiness: 21%
- Holder Stability: 16%
Review topics: [].
Review highlights
- "Easy installation, hold phone very securely." —
- "Again, very nice fit on neck of bike, great metal mount and arm." —
- "Great holder, stable holds even the biggest phones on mtb (Note8)" —
Reviews
Mount Broke after 7 rides
"After only 7 rides (mostly on paved trails) I went down a trail, hit the first minor bump and my phone went flying. Discovered the mounting back was still attached to the phone but the twin mounting arms had snapped. Can't see this lasting one day if on trail the entire time. This should be sold ONLY for street bike use."
Snaps right off
"I've bought two of these now, and both of them have snapped off while riding, one time causing me to fall. The first time, I was going over a bump, but the second time, it broke for no apparent reason."
Its nice to see a company that cares.
"My son broke his 1st one being to rough on it and they sent a new one no charge."
Horrible phone holder
"Phone holder snapped on the metal stem at 30kmh phone went flying and shattered. Do not buy!!!!"
Phone went flying
"After using this phone mount for about a year, I rode over a bump, the 2 rods holding the mount in place broke and my phone flew into the middle of the road. I was extremely fortunate that my phone survived. I would NOT recommend using this phone mount. Place your phone in a pocket, a bike bag or another more dependable, secure location."
Would not recommend
"Webbing does not adequately hold the phone, had to add rubber bands, then the metal attaching the holder to the stem broke and phone hit the pavement. Find a better product."
Awesome
"Great holder, stable holds even the biggest phones on mtb (Note8)"
Well constructed, can’t use
"I’m actually not able to use this mount on my bike. I actually have a Giant Toughroad, with a slightly extended stem. Due to the vertical angle of the stem, the mount will not clear the handlebars. That might be a warning for people. I’d hav"
Like a lot of other customer reviews- the webbing broke after about a dozen uses
"Not much more to say... except it'd be nice to easily by replacement webbing. Not readily available on Amazon or this website evidently"
Q&A
- mine broke after less than a year of riding it and using it maybe 1 time per week. what does the warranty cover?
- Please fill out the contact form on our website and customer service will better be able to assist you!
- I have had this mount (HL6800) for a few years and am generally please however I am disappointed that the flexible band broke very quickly. I cannot find a replacement: where can I find one?
- You can purchase a replacement band on our 'Spares' section, or by visiting this link https://designbydelta.com/collections/parts/products/x-mount-spare-strap-1
- Do you sell replacement silicone straps? One of my straps broke.
- You can find our spare part here: https://designbydelta.com/collections/parts/products/x-mount-spare-strap-1
- I have a X Mount Pro and have enjoyed it for 2-300 miles of road riding. Today one of the arms broke while riding on the paved bike path. A little bumpy but just sidewalk cracks. How do I get the unit replaced?
- We're sorry to hear that. Please fill out this form and our customer service team will assist you if they can: https://support.designbydelta.com/hc/en-us/requests/new
- After over a year of service, one of the corner straps has broken on my Smartphone Holder X Pro... Looks like an easy repair, if there is a replacement part I can order. Gene
- Hi Gene - Please complete our 'contact' form found here, and our customer service will get back to you with a solution! https://support.designbydelta.com/hc/en-us/requests/new
