delta Stem Raiser Safety Notice
The instructions for these items do not have the correct torque specification for the installation/side bolts. The bolts should be tightened to 20nm. If the raiser is not properly tightened it can present a fall hazard.
Please follow the steps below to fix this problem.
- If you are a delta CONSUMER and have purchased TD3318B, TD3318S, SM1977 (overall height is 5.3”) please complete this form. Items TD3418B, TD3418S, SM1979 (overall height is 6.5” & will have height markers) do NOT require new bolts.
- If you are a delta DEALER and have own inventory of TD3318B, TD3318S, SM1977 (overall height is 5.3”) please complete this form. Items TD3418B, TD3418S, SM1979 (overall height is 6.5” & will have height markers) do NOT require new bolts.
- A trained bicycle technician should tighten (or install if needed per step above) bolts to 20nm. The retailer where you purchased this product can assist you with this process or you can find a reputable retailer by visiting this link.
Questions??? Contact stemrecall@deltacycle.com or 800-474-6615
This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission
**Update to Inventory**
June 10, 2024
As updates are made, true and accurate inventory will begin to circulate and be available for purchase. Please note the assembly instruction step highlighted below to ensure that your inventory is accurate and has been amended since the recall. Any packaging MISSING this highlighted step is subject to recall.
