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Delta Guarantee
We put a lot of effort into the design, engineering and materials that go into every product so they will look great, work well and last. If something goes wrong, we will do our best to help solve the problem. 4.1
4.1 star rating
4.1 star rating 109 Reviews, 21 Q&As Thank you for posting a review!
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109 Reviews
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Verified Reviewer
0.0 star rating
08/24/25
M
Michael V.
Verified Reviewer
1.0 star rating
07/12/25
4 broken
Review by Michael V. on 12 Jul 2025 review stating 4 broken
I have bought 5 of these in my trip across America and 4 have broken. 3 in the same way, the lock breaking off. And the other, the neck broke clean off. This product is WAY too flimsy to be on a bike and the locking mechanism can't endure simple force in the direction its meant to lock in.
On Smartphone Holder
K
Kelley
5.0 star rating
07/09/25
Smart Phone Caddy II
Review by Kelley on 9 Jul 2025 review stating Smart Phone Caddy II
Excellent product.
On Smartphone Holder
C
Chevis G.
Verified Reviewer
5.0 star rating
06/09/25
Best option out there for Crazy Cart/CCXL
Review by Chevis G. on 9 Jun 2025 review stating Best option out there for Crazy Cart/CCXL
I bought mine from a local bike shop and modified the stem mount to accept the center bolt that keeps my steering wheel on. Crazy Carts are an electric “drift cart” made by Razor (yes, the scooter company) and are known to take a lot of abuse. I needed something that would hold up to the kind of vibration we see, as well as staying secure in the e...Read MoreRead more about I bought mine from a local bike shop
vent of a crash. The mount has already survived a rollover crash at around 13-15mph with minor scratches and kept my phone safe by keeping it securely in place. Read LessRead less about I bought mine from a local bike shop
On Smartphone Holder
J
JEREMY E.
Verified Buyer
5.0 star rating
06/04/25
beat phone holder
Review by JEREMY E. on 4 Jun 2025 review stating beat phone holder
This is the best phone holder I have owned. works perfectly
On Smartphone Holder
T
tex
Verified Reviewer
1.0 star rating
04/09/25
Broke
Review by tex on 9 Apr 2025 review stating Broke
Second time I used it, strap broke. My phone is a Samsung Flip phone with case it is 6. 625 high by 3" wide. I do not recommend this item if your phone is any near close to this size.
On Smartphone Holder
G
Glenn
Verified Reviewer
09/07/23
Q: I see many negative reviews about the Delta smartphone holder. Most reviews mentions plastic breakage. I saw mention of a redesign. 1) What is the new design? 2) How can I tell if my local bike shop has the old, or new design?
Answers (1)
Store Owner
09/07/23
A: We stand by all of our products. You can ask your local bike shop or you can contact us if there are any issues or concerns! We have reinforced the unit and enhanced performance, but customer service will support any and all manufacturing and product performance issues.
Was this answer helpful? 0 0
09/07/23
R
Ronald B.
Verified Reviewer
07/12/23
Q: I bought the hefty +deluxe phone holder HL6300 , less than a year ago ,& also the locking mechanism broke off.
Are there replacement
Thanks
Are there replacement
Thanks
Answers (1)
Store Owner
07/12/23
A: Please fill out this form so that customer service can assist you! support.designbydelta.com/hc/en-us/requests/new
Was this answer helpful? 0 0
07/12/23
B
Bonnie
Verified Reviewer
03/10/23
Q: my handlebar is right at 1 3/8" diameter. I am hesitant to open the clamp big enough to fit afraid it might snap. should I heat it to make it more flexible?
Answers (1)
Store Owner
03/10/23
A: Please do not to heat it as it could compromise the integrity of the handlebar mount. The mount should fit, and the only way for you to confirm is to open it wide enough. We would be happy to offer an alternate solution if you has any issues, but there should not be an issue with it breaking.
Was this answer helpful? 0 0
03/10/23
N
Nancy S.
Verified Reviewer
12/15/22
Q: I have your delta smartphone holder #HL6002/HL6500 and I love it, however when I twisted the locking mechanism it twisted off:( Is there a part that I could get to replace the phone holder? All other parts are fine. This holder fits my standard, non plus Iphone. Thank you for your time.
Sincerely,
Nancy Shultz
602 550 6880
4502 E. Andora Dr.
Phoenix, AZ 85032
Sincerely,
Nancy Shultz
602 550 6880
4502 E. Andora Dr.
Phoenix, AZ 85032
Answers (1)
Store Owner
12/16/22
A: We're sorry to hear that. Please fill out this form and our customer service team will reach out to you! support.designbydelta.com/hc/en-us/requests/new
Was this answer helpful? 0 0
12/16/22
J
Jessica
Verified Reviewer
06/15/22
Q: There is not a way for the screw to go through the stem mount and into the phone holder. There is nothing for the screw to grab onto on the phone mount. They other videos show a slot in the phone holder for the mount to fit in.
Answers (1)
Store Owner
06/15/22
A: It looks like a product issue that we'll be happy to make right. Please fill out the form here and our customer service team will send out a replacement. support.designbydelta.com/hc/en-us/requests/new
Was this answer helpful? 0 0
06/15/22