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Delta Guarantee
We put a lot of effort into the design, engineering and materials that go into every product so they will look great, work well and last. If something goes wrong, we will do our best to help solve the problem. 2.6
2.6 star rating
2.6 star rating 9 Reviews, 3 Q&As Thank you for posting a review!
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9 Reviews
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Verified Reviewer
0.0 star rating
11/09/25
A
alex
Verified Reviewer
2.0 star rating
08/08/25
Rubber straps break easily when using with XL phones like Pixel 9 XL Pro
Review by alex on 8 Aug 2025 review stating Rubber straps break easily when using with XL phones like Pixel 9 XL Pro
Rubber straps break easily when using with XL phones like Pixel 9 XL Pro
On X-Mount Handlebar Pro
T
Trevor
1.0 star rating
10/27/24
break easily
Review by Trevor on 27 Oct 2024 review stating break easily
the first holder i had, the metal part fractured as i was riding. customer service sent me a replacement. the replacement broke within a year of owning it. finally remembered to take it off my bike. i can’t recommend this product to anyone
On X-Mount Handlebar Pro
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10/27/24
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Comments by Store Owner on Review by Trevor on 27 Oct 2024
Store Owner
10/29/24
Hi Trevor. We are sorry to hear about your experience and we are interested in learning more about the product performance. Please fill out the contact form on our website so that we can learn more about what happened.
10/29/24
D
David S.
Verified Reviewer
1.0 star rating
10/01/24
The elastics break easily
Review by David S. on 1 Oct 2024 review stating The elastics break easily
And their customer service is poor.
On X-Mount Handlebar Pro
C
Connor
Verified Reviewer
2.0 star rating
09/20/24
Does not fit all sizes of round aluminum handlebars
Review by Connor on 20 Sep 2024 review stating Does not fit all sizes of round aluminum handlebars
This product does not work for handlebars with a 35mm clamp diameter.
On X-Mount Handlebar Pro
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09/20/24
Was this review helpful? 0 0
Comments by Store Owner on Review by Connor on 20 Sep 2024
Store Owner
09/23/24
Thank you for bringing this to our attention. 35mm is a relatively new mountain bike handlebar diameter. Our soon-to-be-launched Quick Mount will work with 35mm bars.
The hefty with elastomount would work on 35mm bars also. Another option would be to use the stem mount with the hefty plus or the X-Mount pro that uses a stem mount.
The hefty with elastomount would work on 35mm bars also. Another option would be to use the stem mount with the hefty plus or the X-Mount pro that uses a stem mount.
09/23/24
S
saxman
1.0 star rating
07/05/24
not happy
Review by saxman on 5 Jul 2024 review stating not happy
I have had several of these and the rubber bands keep breaking. It does not work well with large phones
On X-Mount Handlebar Pro
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07/05/24
Was this review helpful? 2 0
Comments by Store Owner on Review by saxman on 5 Jul 2024
Store Owner
07/11/24
We're sorry to hear about your experience, and this is NOT indicative of this product. Could you please send an email to marketing@deltacycle.com so we can better understand what happened and how we can help?
07/11/24
B
Brian
Verified Reviewer
10/20/23
Q: If I need to replace the screw, what are the specs on it? Do you sell them?
Answers (1)
Store Owner
10/23/23
A: Please fill out the contact form at the bottom of our website so that customer service can assist you
Was this answer helpful? 0 0
10/23/23
D
Doug Y.
Verified Reviewer
06/14/21
Q: I got the x mount as a birthday gift. It mounts to the stem. Both times I’ve tried to ride with it, the phone holder and phone have fallen off. Fortunately the phone has been fine. Any suggestions? The screw pulls out when the phone cradle falls.
Answers (1)
Store Owner
06/14/21
A: Hello - this could be a case of needing to tighten the bolt a little further on the stem cap. There should be no room for movement or 'rattle' when the phone is mounted. If you need additional assistance, please reach out and we can assist!
Was this answer helpful? 0 0
06/14/21
C
Charles B.
Verified Reviewer
05/25/21
Q: Hi I have an x mount holder and I used the stem support and holder only and it is tight
do I need to use a shim
do I need to use a shim
Answers (1)
Store Owner
05/26/21
A: No! A shim is only needed if you think an extra layer of material is needed in order to obtain a good grip/tight fit. If your phone mount is secure, no shim needed!
Was this answer helpful? 0 0
05/26/21