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Delta Guarantee
We put a lot of effort into the design, engineering and materials that go into every product so they will look great, work well and last. If something goes wrong, we will do our best to help solve the problem. 3.8
3.8 star rating
3.8 star rating 66 Reviews, 15 Q&As Thank you for posting a review!
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66 Reviews
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Verified Reviewer
0.0 star rating
05/11/25
J
Jason
Verified Reviewer
5.0 star rating
03/26/25
Its nice to see a company that cares.
Review by Jason on 26 Mar 2025 review stating Its nice to see a company that cares.
My son broke his 1st one being to rough on it and they sent a new one no charge.
On X-Mount Pro Bike Phone Holder
L
Logan
Verified Reviewer
1.0 star rating
09/01/24
Horrible phone holder
Review by Logan on 1 Sep 2024 review stating Horrible phone holder
Phone holder snapped on the metal stem at 30kmh phone went flying and shattered. Do not buy!!!!
On X-Mount Pro Bike Phone Holder
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09/01/24
Was this review helpful? 0 0
Comments by Store Owner on Review by Logan on 1 Sep 2024
Store Owner
09/03/24
Hi Logan - We are sorry to hear about your experience and we are glad that you reached out to customer service. We will do everything we can to turn your experience around and assist you as best we can!
09/03/24
J
Jacquie B.
Verified Reviewer
1.0 star rating
06/12/24
Phone went flying
Review by Jacquie B. on 12 Jun 2024 review stating Phone went flying
After using this phone mount for about a year, I rode over a bump, the 2 rods holding the mount in place broke and my phone flew into the middle of the road. I was extremely fortunate that my phone survived. I would NOT recommend using this phone mount. Place your phone in a pocket, a bike bag or another more dependable, secure location.
On X-Mount Pro Bike Phone Holder
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06/12/24
Was this review helpful? 1 0
Comments by Store Owner on Review by Jacquie B. on 12 Jun 2024
Store Owner
06/12/24
Hello - we're sorry to hear about your situation and this is not indicative of our product performance. Please fill out this form and customer service will open a ticket to assist you. support.designbydelta.com/hc/en-us/requests/new
06/12/24
R
ryan g.
Verified Reviewer
1.0 star rating
06/07/24
Would not recommend
Review by ryan g. on 7 Jun 2024 review stating Would not recommend
Webbing does not adequately hold the phone, had to add rubber bands, then the metal attaching the holder to the stem broke and phone hit the pavement. Find a better product.
On X-Mount Pro Bike Phone Holder
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06/07/24
Was this review helpful? 1 0
Comments by Store Owner on Review by ryan g. on 7 Jun 2024
Store Owner
06/10/24
Hi Ryan - We're sorry to hear about your experience and we'd like to help make this right. Please fill out this form so that our customer service can open a ticket and assist you! support.designbydelta.com/hc/en-us/requests/new
06/10/24
L
Larry
1.0 star rating
04/15/24
Like a lot of other customer reviews- the webbing broke after about a dozen uses
Review by Larry on 15 Apr 2024 review stating Like a lot of other customer reviews- the webbing broke after about a dozen uses
Not much more to say... except it'd be nice to easily by replacement webbing. Not readily available on Amazon or this website evidently
On X-Mount Pro Bike Phone Holder
T
trevor
Verified Reviewer
08/08/23
Q: mine broke after less than a year of riding it and using it maybe 1 time per week. what does the warranty cover?
Answers (1)
Store Owner
08/08/23
A: Please fill out the contact form on our website and customer service will better be able to assist you!
Was this answer helpful? 0 0
08/08/23
B
Ben K.
Verified Reviewer
04/12/23
Q: I have had this mount (HL6800) for a few years and am generally please however I am disappointed that the flexible band broke very quickly. I cannot find a replacement: where can I find one?
Answers (1)
Store Owner
04/12/23
A: You can purchase a replacement band on our 'Spares' section, or by visiting this link designbydelta.com/collections/parts/products/x-mount-spare-strap-1
Was this answer helpful? 0 0
04/12/23
M
Matthew M.
Verified Reviewer
09/19/22
Q: Do you sell replacement silicone straps? One of my straps broke.
Answers (1)
Store Owner
09/20/22
A: You can find our spare part here: designbydelta.com/collections/parts/products/x-mount-spare-strap-1
Was this answer helpful? 0 0
09/20/22
J
Jim c.
Verified Reviewer
08/24/22
Q: I have a X Mount Pro and have enjoyed it for 2-300 miles of road riding. Today one of the arms broke while riding on the paved bike path. A little bumpy but just sidewalk cracks. How do I get the unit replaced?
Answers (1)
Store Owner
08/25/22
A: We're sorry to hear that. Please fill out this form and our customer service team will assist you if they can: support.designbydelta.com/hc/en-us/requests/new
Was this answer helpful? 0 0
08/25/22
G
Gene H.
Verified Reviewer
05/15/22
Q: After over a year of service, one of the corner straps has broken on my Smartphone Holder X Pro... Looks like an easy repair, if there is a replacement part I can order.
Gene
Gene
Answers (1)
Store Owner
05/15/22
A: Hi Gene - Please complete our 'contact' form found here, and our customer service will get back to you with a solution! support.designbydelta.com/hc/en-us/requests/new
Was this answer helpful? 0 0
05/15/22